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PLEASE PRINT THIS FORM AND
ENCLOSE IN THE BOX WITH YOUR MERCHANDISE.
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RETURNS FORM
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*PLEASE READ CAREFULLY AND FILL FORM OUT FULLY, OTHERWISE
THE ITEM MAY BE RETURNED TO YOU. THANK YOU!*
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*Bootbay.com customers have 120 days from the date of purchase to return
the new, unworn item(s), unless suspected as defective. You have 6 months
to return to be inspected for defect.
* The return shipping is at the customer's cost.
*We prefer that you return items via UPS or FedEx, but if you choose to
use the Postal Service we recommend requesting a tracking number as Bootbay
is not responsible for any packages lost upon return.
*Any refunds will be issued to the card they were purchased with, unless
you no longer have this card. If this is the case please provide new card
# below under refund. |
Date purchased:____________________________
Today's Date: _____________________________
Billed to Name:____________________________________________
Phone # with area code:______________________________________
Your Bootbay.com Order# :__________________________
(You can find this number 3 ways: on your packing slip as the PO#, in your email confirmation, or in "My Orders" on Bootbay.com.) |
You are returning:
Brand _____________________________________
Style # ____________________________________
Size & Width________________________________
*this is what is on the side of the boot box.
* Reason for return: please check below
____ too large ____ too wide ____didn't like ____ too small
____ too narrow ____ wrong color ____ defective- please explain: ______________________________________________________________________________________
*Please note defective items that have been worn can only be exchanged,
unless you have already purchased a replacement style from us. If a replacement
style has already been purchased please check below-
____ Replacement already purchased for defective item, replacement order
# _____________________
*If item is not found to be defective and has been
worn it will be returned to you.
*EXCHANGE OR REFUND*
_____Refund (if new card #____________________ Exp date:____/____)
Or
You are exchanging for: Brand______________________________________
Style # _____________________________________
Size & Width________________________________
Address you would like the exchange to be sent:
________________________________
________________________________
________________________________
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*Ship your return to:*
Bootbay.com
3911 Western Ave.
Knoxville, TN 37921
*Any questions please either call 1-800-930-3668 or email returns@bootbay.com
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