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BootBay.com - Returns

PLEASE PRINT THIS FORM AND ENCLOSE IN THE BOX WITH YOUR MERCHANDISE.
RETURNS FORM
*Bootbay.com customers have 120 days from the date of purchase to return the new, unworn item(s).
*The return shipping is at the customer's cost.
*We prefer that you return items via UPS or FedEx, but if you choose to use USPS we recommend requesting a tracking number as Bootbay is not responsible for any packages lost upon return.
*Any refunds will be issued to the card they were purchased with.
Date purchased:_____________

Billed to Name:__________________________________________

Phone # with area code:_______________________________________

Your Bootbay.com Order# :__________________________________________________
(this # can be found in your Bootbay email confirmation or in your order history found in "My Orders" on the website. This is NOT located on any paperwork that came in the box)

Brand, Style # & Size you are returning_______________________________________ *this is what is on the side of the boot box.*

Reason for return: please check below:

__ too large __ too wide __didn't like
__ too small __ too narrow __ wrong color
__ defective- please explain ______________________

______________________________________________________________________________________
*Please note defective items that have been worn can only be exchanged, unless you have already purchased a replacement style from us. If a replacement style has already been purchased please check- ____ Replacement already purchased for defective item.
*If item is not found to be defective it will be returned to you.
*EXCHANGE OR REFUND*
_____Refund
Or
Brand, Style # & Size you are exchanging for:
___________________________________________________________________________________________

*Ship your return to:*
Bootbay.com
3911 Western Ave.
Knoxville, TN 37921
*Any questions please either call 800-930-3668 or email returns@bootbay.com

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