Contact Bootbay

Thank you for stopping by and feel free to contact us by phone at 800.930.3668 or by email at accountmanager@bootbay.com. It can take up to 2 business days to reply. If there is a problem with your order, please call. Let us know if you don't find what you're looking for or how we can better serve your boot needs.

If you have placed or need to place an International Order and have questions please visit our Shipping Page.

If you have a general question please visit our FAQ Page.

Looking for a refund/exchange or questions about your refund/exchange please visit our Returns Page.

Need to check out how long shipping takes or shipping methods before ordering? Visit our Shipping Page.

Had a great experience shopping with Bootbay.com? Please tell us about it on our Testimonial Page.

Ya'll have a nice day.

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BootBay.com Customer Service

Est. in 1982, we have grown from a small retail store in East Tennessee to a chain of retail stores throughout the state. In the midst of expanding, BootBay.com was born in 2001 and has become the Internet's Most Popular Boot Store. We pride ourselves on being knowledgeable while providing the friendliest customer service smothered in Southern Hospitality with the best prices guaranteed. We offer 7,000 styles of Americas best boot brands. With 7,000 stlyes and FREE SHIPPING & FREE SALES TAX (outside TN) we are sure you'll find the boot you are looking for. Ya'll come back and see us often.

BootBay.com has become the Internet's Most Popular Boot Store. We pride ourselves on being knowledgeable while providing the friendliest customer service smothered in Southern Hospitality with the best prices guaranteed, which is why we offer our Price Guarantee.

Bootbay.com carries Western, Work, Outdoor and Motorcycle Boots and Shoes for men and women. We have a large selection of Justin Boots, Ariat Boots and Nocona Boots in our western store. If you are looking for work boots or safety boots, check out what we carry from Justin Original, Wolverine, Timberland PRO, Chippewa and Rocky. We can also supply your technical outdoor footwear from popular brands Asolo, Chaco, Danner, and Timberland. Our customer service team is standing by if you have any questions or need assistance in finding a special size.

Western Boots \ Work Boots \ Outdoor Boots \ Motorcycle Boots \Safety Boots

Accessories ~ Abilene Boots ~ American West Purses ~ Ariat Boots and Shoes ~ Asolo Boots and Shoes ~ Bates Boots and Shoes ~ Belleville Boots ~ Bogs Boots and Shoes ~ Boulet Boots ~ Browning Boots and Shoes ~ Carolina Boots and Shoes ~ Caterpillar Boots and Shoes ~ Chaco Shoes ~ Chippewa Boots ~ Converse Boots and Shoes ~ Corcoran Boots and Shoes ~ Dan Post Boots ~ Danner Boots and Shoes ~ Dingo Boots and Shoes ~ Double H Boots and Shoes ~ Dr. Martens Boots and Shoes ~ Durango Boots and Shoes ~ Filson Boots and Shoes ~ Florsheim Boots and Shoes ~ Georgia Boots and Shoes ~ Hytest Boots and Shoes ~ John Deere Boots ~ Justin Boots and Shoes ~ Justin Original Work Boots ~ Lacrosse Boots and Shoes ~ Laredo Boots ~ LOWA Boots and Shoes ~ Magnum Boots ~ Matterhorn Boots ~ McRae Boots ~ Merrell Boots and Shoes ~ Nautilus Boots and Shoes ~ Nocona Boots ~ Olathe Boots ~ Patagonia Shoes ~ Performair Boots ~ Rockport Works Shoes ~ Rocky Boots and Shoes ~ Sage Boots ~ Sebago Shoes ~ Smoky Mountain Boots ~ Thorogood Boots and Shoes ~ Timberland Boots and Shoes ~ Timberland Pro Boots ~ Tony Lama Boots and Shoes ~ Twisted X Boots and Shoes ~ UGG Boots and Shoes ~ Wesco Boots ~ Wolverine Boots and Shoes ~ Work One Boots and Shoes