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    Bootbay Returns


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    PLEASE PRINT THIS FORM AND ENCLOSE IN THE BOX WITH YOUR MERCHANDISE.
    REFUND FORM
    *PLEASE READ CAREFULLY AND FILL FORM OUT FULLY, OTHERWISE THE ITEM MAY BE RETURNED TO YOU. THANK YOU!*

    *Bootbay.com customers have 120 days from the date of purchase to return the new, unworn item(s).
    *The return shipping is at the customer's cost.
    *We prefer that you return items via UPS or FedEx, but if you choose to use the Postal Service we recommend requesting a tracking number as Bootbay is not responsible for any packages lost upon return.
    *Refunds will be issued to the card they were purchased with, unless you no longer have this card. If this is the case please provide new card # in the specified place below.

    Date purchased:____________________________

    Today's Date: _____________________________

    Billed to Name:____________________________________________

    Phone # with area code:______________________________________

    Your Bootbay.com Order# :__________________________
    (this # can be found in your Bootbay email confirmation or in your order history found in "My Orders" on the website. This is NOT located on any paperwork that came in the box)
    You are returning:
    Brand _____________________________________

    Style # ____________________________________

    Size & Width________________________________

    *this is what is on the side of the boot box.
    * Reason for return: please check below
    ____ too large ____ too wide ____didn't like ____ too small
    ____ too narrow ____ wrong color ____ defective- please explain: ______________________________________________________________________________________

    *If item has been worn it will be returned to you.

    *REFUND*
    Refund will be credited back to the original or if you have a new card #____________________ Exp date:____/____)

                  
    *Ship your return to:*
    Bootbay.com
    3911 Western Ave.
    Knoxville, TN 37921
    *Any questions please either call 1-800-930-3668 or email returns@bootbay.com